Refund and Cancellation Policy
Refund and Cancellation Policy
Cancellation and Refund Terms
At Garage No.1, we understand that plans can change. Our cancellation and refund policy is designed to be fair and flexible for our customers.
Cancellation Policy:
- Cancellations made more than 48 hours before the pickup time are eligible for a full refund.
- Cancellations made between 24-48 hours before pickup may incur a 50% cancellation fee.
- Cancellations made less than 24 hours before pickup may incur a 100% cancellation fee.
Refund Processing:
- Approved refunds will be processed within 7-10 business days to the original payment method.
- For prepaid bookings, refunds will be calculated based on the cancellation timeline above.
Modifications:
You may modify your booking free of charge up to 24 hours before pickup, subject to availability.
For questions regarding cancellations or refunds, please contact:
customerservice@garage-no1.com or customerservice@triens.hr